Uuno is an independent information portal for people in the UK who want clear, factual guidance about online gambling products. This policy explains how the website handles information submitted to our editorial team; it does not govern an account created with a gambling operator. We do not process deposits, withdrawals, identity documents or other information held by such an operator.
The site responsible for your information
Uuno is the publication responsible for the pages published on this portal and for the personal information received through our contact form. The editorial team processes enquiries, maintains the website and uses limited information to understand how the site performs.
The operator of the gambling service may collect substantially more information when you visit its platform. Account registration, payment records, betting activity and identity checks fall under that operator’s own privacy policy. Uuno does not receive those records merely because you have read an article here.
Information you provide and information we observe
| Information | How it is collected | Why it is used |
|---|---|---|
| Enquiry details | Name, email address and message sent through the contact form | To answer the enquiry and keep a record of the correspondence |
| Technical information | Basic device, browser and visit data | To maintain the website, understand its performance and protect it from misuse |
| Cookie information | Browser storage used by the site and approved third-party services | To remember choices, analyse visits and, where permitted, support relevant advertising |
Please do not send identity documents, card details, account passwords or transaction information through our contact form. If your question concerns an account, the appropriate place is the operator’s own support channel.
Analytics, advertising and other processors
We may use hosting, analytics and advertising providers to operate and improve Uuno. Where required, those providers act as processors or separate controllers according to the service they provide. We do not sell personal information, but consent choices may determine whether certain analytics or advertising features can operate.
Some embedded content may bring cookies or similar technologies from a third party. Uuno does not control how those providers use their data. Reviewing your browser privacy settings is the most direct way to understand and manage that activity.
The lawful basis for processing
We process information needed to respond to enquiries, publish and protect the website, and meet our legal obligations. Consent provides the basis where it is specifically requested, including for non-essential cookie processing. Contractual necessity may apply where processing is required to deliver a service you have requested from the editorial team.
Legitimate interests can support security monitoring, website maintenance and understanding readership, provided those interests do not override your rights. You can withdraw consent at any time, although doing so may stop a related feature from working.
Your rights under UK GDPR
Subject to the relevant conditions, you have the right to request access to your personal data and to have inaccurate information corrected. You may also request erasure, restriction, portability or object to processing based on legitimate interests. Where consent forms the basis, withdrawing it does not affect processing carried out beforehand.
To exercise a right, email [email protected] with enough detail for us to identify the relevant request. You can also complain to the Information Commissioner’s Office at ico.org.uk. We would normally respond within one month of receiving a valid request.
How long information is retained
Enquiry correspondence is kept only for as long as it is useful for answering the question, handling any follow-up and meeting record-keeping duties. Technical logs are retained for the periods needed to operate, secure and diagnose the service. Analytics data is kept according to the retention settings used by the relevant provider.
When information is no longer required, it is deleted or anonymised. Retention is based on the purpose for which the information was collected rather than a single blanket period for every record.
Children and younger visitors
This portal is intended for adults aged 18+. We do not knowingly collect personal information from children. If you believe a child has submitted information through the contact form, contact us so that the enquiry can be reviewed and removed where appropriate.
Anyone sharing a device with a minor should use suitable parental controls and keep gambling accounts and personal financial information securely separated. Access to gambling content and services is restricted to adults who meet the legal gambling age in their country.
Policy updates and contact details
We may update this policy when the site, our suppliers or relevant data-protection rules change. The date below identifies the latest version. Material revisions will be explained on the page rather than left for readers to infer from a changed date.
Questions about this policy or a privacy request can be sent to [email protected]. Uuno will handle these requests as the publisher of this information portal, not as an operator of gambling services.
Last updated: 11 September 2026.
This policy covers Uuno’s editorial website. It does not replace the privacy information supplied by the separate gambling operator when you create an account.
This page is provided for information and marketing purposes. We are not a gambling operator, bookmaker or organiser of betting or gaming activity. This site is restricted to visitors aged 18 and over (18+). Free, confidential support with gambling is available at BeGambleAware.org.
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